Qdrant is an OpenSource Vector Database.
We help businesses take advantage of modern AI technologies. We are developing neural search solutions that allow everyone to use stateoftheart neural network encoders at the production scale. At the same time we help companies to integrate our technology into their infrastructure. Our flagship product is the opensource Vector Database:
Among the technical challenges we are facing is the implementation of our cloud infrastructure to serve our engine as a scalable cloud API solution. We are looking for a Site Reliability Engineer to ensure stable and secure operability of our managed solutions. If youre passionate about Site Reliability Engineering Python Go Kubernetes and contributing to the growth of a cuttingedge Database as a Service we want to hear from you! Apply now and become a key player in shaping the reliability and scalability of our DBaaS platform.
Tasks
- Provide technical support to customers addressing inquiries and issues related to our vector database products.
- Collaborate with crossfunctional teams including development and operations to resolve complex technical problems.
- Develop and extend our support tooling including database operations
- Participate in oncall rotations to ensure 24/7 support coverage for critical issues.
- Work closely with customers to understand their unique use cases and provide effective solutions.
- Contribute to the creation and maintenance of support documentation.
Requirements
- Proficiency in at least one of the following programming languages: Go or Python.
- Experience with Kubernetes and container orchestration.
- Strong troubleshooting and problemsolving skills.
- Excellent communication skills with the ability to convey technical concepts to both technical and nontechnical audiences.
- Willingness to participate in oncall rotations.
One or more of the following is a plu
- Familiarity with vector databases or similar data storage technologies.
- Experience working in a customerfacing support role.
- Knowledge of cloud platforms such as AWS GCP or Azure.
- Understanding of DevOps practices and tools.
Benefits
- Working in a passionate international team
- Competitive salary plus perks
- Flexible working hours
- Company events
- Choose any hardware
- Remote first/home office
- Relocation option