Need submission details for IT Apps Team Lead Manager - Custom Apps Operations Team Atlanta GA Hybrid

Dear Partner Good Morning GreetingsfromNukasanigroupInc!Wehavebelowurgentlongtermcontractprojectimmediatelyavailable for****IT Apps Team Lead/ Manager Custom Apps Operations Team Atlanta GAHybrid**** need submissions you please review the below role if you are available could you please send me updated word resume and below candidate submission format details immediately. If you are not available any referrals would be greatly appreciated.Interviews are in progress urgent response is appreciated. Looking forward for your immediate response and working with you. **Candidate Submission Format needed from you** Full Legal Name Personal Cell No ( Not google phone number) Email Id Skype Id Interview Availability Availability to start if selected Current Location Open to Relocate Work Authorization Total Relevant Experience Education./ Year of graduation University Name Location Last 4 digits of SSN Country of Birth Contractor Type DOB: mm/dd Home Zip Code Assigned Job Details **Job Title :**IT Apps Team Lead/ Manager Custom Apps Operations Team **Location:** Atlanta GAHybrid **Rate : Best competitive rate** The Team Leader/Manager will manage the Custom Application Operations Team. This team supports all inhouse custombuilt applications developed in Microsoft .Net Technologies. This position will manage a team of 812 members. Job Summary: Under limited supervision ensure the Georgia Department of Transportations (GDOT) applications operate effectively and efficiently. The successful candidate will be responsible for managing guiding and instructing the daytoday operations of the staff. Ensures stated services and efficiency goals are met. Serves as a highlevel subject matter expert providing authoritative guidance for professional staff and supporting the software life cycle for the agencys applications emphasizing activities and task prioritization. The Team Leader/Manager will manage the Custom Application Operations Team which supports all inhouse custom applications (40) developed in .NET technologies. This position will manage a team of 812 software engineers (tier 2) and support specialists (tier 1) responsible for the support of GDOT applications. Job position expectations: hybrid availability (remote and onsite) to receive equipment onsite; to support team members onsite when hiring new resources and providing equipment; inperson meetings with vendors; and open house for projects and ondemand requests to be onsite. Candidate must possess a strong technical background to assist staff in troubleshooting issues and making decisions based on knowledge and information presented by staff to fix existing issues with the application experience with high volume support of applications and manage staff work log and assignments. Responsibilities: Lead and manage a team of IT consultants/staff by providing guidance support and training as needed. Monitor and analyze the performance of the IT team ensuring that support requests are handled efficiently and effectively. Develop and implement best practices to ensure our IT enterprise applications are supportable and maintainable. Ensure that customer SLAs are met on a daily monthly basis Evaluate and recommend software solutions to improve the ability to support GDOTs IT enterprise applications. Work with other teams and offices to ensure that the IT support team is providing the necessary support to meet the needs of GDOT. Coordinate and troubleshoot technical issues and guide the IT team in resolving complex technical problems. Interview candidates and hire qualified individuals to fill open roles within the department Generates daily weekly and monthly reports requested by both internal and external clients and GDOT IT Management Develops and mentor staff to a high level of competency Handles issues of a highly technical nature and challenging calls from clients Participates in defining key performance indicators (KPIs) to evaluate the efficiency and effectiveness of the function and process. Continually monitor KPI performance and identify improvement opportunities ensuring groups resolve tickets. Monitors staff performance and schedule adherence to improve efficiencies identify training opportunities and ensure proper coverage. Remains current on internal procedures and external client requirements Minimum Qualifications Bachelors degree in Computer Science and Information Technology or a related field Technical certifications preferred. Five (5) years of experience as a Technical lead.NET developer Five (5) years of experience in an IT management role IT Supervisor role IT technical lead role Two (2) years of experience in a Project management role (This is not for a project manager role; it is a role for a manager/technical lead; however knowledge of projects/portfolio management is preferred.) Preferred Qualifications Five (5) years of experience managing supervising or leading a support team. Seven (7) years of experience as a Technical lead.NET developer IT technical lead role Experience working with customer support developers architect other team leads project management and customers internal and external. Experience in custom applications or Experience with customization in Commercialofftheshelf (COST) products Developed applications in .NET technologies with Kendo UI Telerik C#.net Web API REST API JSON SQL Server Oracle XML HTML5 Angular JS Experience with ServiceNow ITSM Experience Work with products management tools such as MS Visual Studio Team (TFS) server using Agile (SCRUM) Ability to resolve issues and exhibit strong initiative Excellent planning training and followup skills and analytical abilities Strong problemsolving and analytical abilities. Strong project management and leadership skills. Skill Required / Desired Amount of Experience Experience managing supervising or leading a support teamRequired5Years Experience as a Technical lead.NET developer IT technical lead roleRequired5Years Developed applications in .NET technologies with Kendo UI Telerik C#.net Web API REST API JSON SQL Server Oracle XML HTML5 Angular JS RequireRequired4Years Experience in project management and leadership skillsRequired2Years Experience working with customer support developers architect other team leads project management and customers internal and external. Highly deRequired4Years Experience with ServiceNow ITSMNice to have Experience Work with products management tools such as MS Visual Studio Team (TFS) server using Agile (SCRUM)Nice to have Experience Work with products management tools such as MS Visual Studio Team (TFS) server using Agile (SCRUM)Highly desired Excellent planning training and followup skills and analytical abilitiesHighly desired Strong problemsolving and analytical abilities.Highly desired Thanks and Regards Nancy Talent acquisition Nukasani Group 1001 E Chicago Ave Unit B 111 Naperville IL 60540. Email: Direct:People Process Technology Integrator. An EVerified Company.