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We are ElectroNeek
ElectroNeek is a Robotic Process Automation platform for IT Service companies that allows Managed Service Providers to automate internal tasks and build recurring revenue from their client base, automating routine business processes and document flows. The platform combines together Automation and Monetization products and features to support the growth of its clients in North America, LatAm, and EMEA. ElectroNeek is a proud alumnus of Y Combinator and has been recently named one of the 20 Rising Stars as part of the Forbes 2022 Cloud 100 list. We have a remote team located across 29 countries with global headquarters in Austin, Texas.
Role description
As a Product Manager in Knowledge, you will be responsible for managing the whole range of products we have in Business Hub, Academy, Support Center, work on Documentation for the whole ElectroNeek Platform and more. You will be talking to customers and prospects, engaging with key internal stakeholders like Sales, Success, and Support to identify and deliver opportunities for product improvements, and managing a team of product owners and UX professionals. You will contribute to the knowledge domain of Managed Action services by managing production of articles, collateral and video lessons on various business and technical aspects of process automation. You will be reporting directly to Chief Product Officer, contributing to the business growth and strategic projects.
Responsibilities:
Requirements :
Must have:
Nice to have:
Soft skills:
Remote Work :
Yes
Employment Type :
Full-time
Full-time