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Lucayan Technology LLC is hiring a Sr. PC Technician to support the United States Special Operations Command (USSOCOM) Information Technology Enterprise Operations and Maintenance Contract (IT EOM). USSOCOM requires comprehensive worldwide information technology (IT) support to operate and maintain the Special Operations Forces (SOF) Information Enterprise (SIE).
Senior PC Technicians are responsible for maintaining, analyzing, troubleshooting and repairing personal computer systems, hardware, software, computer peripherals, and AV equipment. Assist employees via remote access, phone, or in person. May also mentor or train other Desktop Support. Senior PC Technicians need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity. This position must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. Senior PC Technicians may be required to provision and maintain mobile devices (NIPR, SIPR and Gray).This position may supervise PC Technician support teams.
Typical duties include:
Clearance Requirement:
Educational Requirements:
Certification Requirements:
AND
Experience Requirements:
Full Time