Mandarin-Speaking Medical Administrative istant

This is a remote position.

Location:

• Los Angeles CA (Remote)
  

Responsibilities:

• Conduct patient outreach via phone to provide information and schedule appointments.
  
• Manage and respond to patient hotline inquiries offering assistance in scheduling and other patient needs.
  
• Assist in tracking patient progress and ensure followup appointments are completed.
  
• Provide administrative support related to patient records and referrals.
  
• Collaborate with the office team to ensure efficient and timely patient care.
  

Requirements:

• Fluency in both Mandarin and English (written and verbal).
  
• Proficiency in EMR systems and medical terminology.
  
• Excellent communication skills with a focus on patient interaction.
  
• Ability to manage a patient hotline and fasttrack appointment scheduling.
  
• HIPAA certification or willingness to obtain it promptly.
  
• Strong organizational skills and attention to detail.
  
• Fulltime availability during Pacific Standard Time (PST) hours.