Customer Support Representative Norwegian

• Respond to customer inquiries via email on all topics related to the online marketplace by maintaining a positive empathetic and professional attitude towards the customers
• Follow communication procedures and policies
• Evaluate and make decisions in accordance with defined policies and guidelines.

• Fluent in Norwegian both verbal and written. Good command in English
• Flexible and able to make quick decisions in a dynamic environment
• Conscientious and reliable commitment is one of our core values
• Eagle eyed with great attention to detail
• Empathy about people you will be working with securing the online safety our customers and their users
• Ideally interested in marketplaces shared economy and new technology
• Previous experience in content moderation customer care and/or online business is a plus.

• An opportunity to make a positive impact on the digital world by making the internet a safer place
• A stimulating and rewarding job in a fastmoving innovative and international tech company.
• Career opportunities within a management or expert field
• Additional vacation days
• Free fruit tea and coffee if you prefer working in the office
• Ability to work from home when working late shifts and weekends. Night Shifts are until Midnight
• Free day transport to the office from certain areas within Malta
• Team performance bonus and working from home allowance
• Corporate discounts for gym memberships shops and taxis
• Private Health Insurance eye care tests health and wellbeing professional support
• Refer a friend bonus scheme.
• Comprehensive training and constant feedback
• Fun events great colleagues and a fresh playful workplace with a variety of cultures
• Relocation packages for international applicants.

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