Customer Lifecycle Manager Dutch Speaker

• Act as the initial contact for customers delivering a stellar first impression.
• Lead the sales process from lead generation to purchase managing customer relationships and sales strategies.
• Engage with businesses of various sizes to understand their needs and propose cloud technology solutions (primarily focused on Microsoft Cloud).
• Maximize upsell and crosssell opportunities in collaboration with Solution Specialists.
• Position competitive offerings and demonstrate how customers can capture value using Microsoft technologies.
• Turn prospects and leads into revenue managing a high volume of contacts (6090 daily activities).
• Maintain accurate sales pipeline and forecast ensuring consistent achievement of sales targets.
• Utilize digital tools such as social media video chat and phone to reach and engage customers.
• Collect and articulate customer feedback to improve business processes and solutions.

• High school diploma required; BA/4year degree preferred.
• 23 years of sales experience with proven success; 1 year of IT industry and customer management experience is essential.
• Familiarity with modern sales techniques and tools; experience with Azure Office 365 or Dynamics 365 preferred.
• Microsoft Fundamentals certification on Azure Modern Workplace or BizApps is a plus.
• Strong interpersonal skills and ability to communicate effectively via phone email and video.
• A selfstarter who can work independently and take ownership of their performance and skill development.
• Fluency in Dutch and English (C2 level both written and spoken).
• Solid time management integrity and a resultsdriven personality.
• Knowledge of CRM systems such as Dynamics 365 or Salesforce.
• Passion for cloud technologies and a drive to succeed.

• Competitive remuneration package based on experience and skills.
• Work hours: Monday to Thursday 9:00 AM 5:30 PM Friday 9:00 AM 4:30 PM.
• Office located in the vibrant city of M laga.
• Referral bonus for bringing in talented colleagues.
• Fully paid training and continuous career development programs.
• International Mobility Program offering opportunities to grow your career abroad.
• Be part of a dynamic and friendly team with a supportive atmosphere.
• Access to tools and guidance to help you reach your full potential.

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