Service Engineer

On behalf of our client who is in the building equipment space we are looking for Service Engineer with the following details :

Description

• To lead a team of technicians to maintain a portfolio of equipment in servicing repair modifications and callback.
  
• Customers point of contact in terms of feedback or request pertaining to equipment resolving issues reports etc to achieve customer satisfaction.
  
• Monitor equipment performance and handle problematic lifts & escalators to achieve targets as well as continual improvement
  
• Plan Implement Monitor & Control the progress of chargeable nonchargeable works monthly servicing schedules and callback roster
  
• Provide leadership technical guidance and support to subordinates.
  
• Obtain required materials/resources for works as required
  
• Prepare and conduct training for maintenance field staff with monitoring to ensure MIP/Best Practices are properly implemented
  
• Complete office administrative works as required.
  
• To communicate with interdepartment staff for solutions & resolve issues
  
• Report and assist Service Operations Manager on operations.
  

EA registration : 22C0971 EA License : R

Requirements

• Diploma in Mechanic/Electrical/Mechatronics Engineering
  
• With at least 23 years of experience in a supervisory /team lead role
  
• To be 24/7 operationally ready to attend to issues (rostered)
  

Benefits