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Car Sales Summary
Sells/leases new and used vehicles at dealership gross profit volume and customer
satisfaction standards.
Car Sales Essential Duties
Sells and delivers a minimum number of vehicles per month.
Know the mission statement
Understand and know the Road to the Sale
Always have the Murphy Clipboard and approved documents on the clipboard
Assist with 2nd delivery process
Must wear Murphy Auto Group approved attire
Writes complete sales orders and processes paperwork in accordance with
dealership policies.
Utilizes dealership sales control and followup systems.
Attends product and sales training courses as requested by sales manager.
Keeps up to date on new products and services within the industry.
Maintains an owner followup system that encourages repeat and referral
business and contributes to customer satisfaction.
Maintains a prospect development system.
Conducts business in an ethical and professional manner.
Satisfies the transportation needs of vehicle purchasers.
Approaches greets and helps or direction to any customer who enters the
dealership showroom or sales lot.
Assists customers in selecting a vehicle by asking questions and listening
carefully to their responses.
Explains fully product performance application and benefits to prospects.
Describes all optional equipment available for customer purchase.
Offers test drives to all prospects. Follows dealership procedure to obtain proper
identification from customer prior to test drive.
Exhibits a high level of commitment to customer satisfaction.
Knows and understands the federal state and local laws which govern retail
automobile sales.
Establishes personal income goals that are consistent with dealership standards
of productivity and devises a strategy to meet those goals.
Keeps abreast of new products features accessories etc. and their benefits to
customers.
Knows and understands equity and values and can explain depreciation to the
customer.
Ensures that the sales manager has an opportunity to meet each customer.
Turns 100 percent of closed deals to finance and insurance manager along with
properly completed paperwork (insurance information trade title etc.).
Prepares sold vehicles for customer delivery prior to customer arrival.
Delivers vehicles to customers ensuring that the customer understands the
vehicles operating features warranty and paperwork.
Introduces customers to service department personnel to emphasize to them the
quality and efficiency of service repairs and maintenance available in the
dealerships service department.
Schedules first service appointment.
Follow up on all postdelivery items tag/title work weowes and special
requests to be sure that all customer expectations are met.
Reviews and analyzes actions at the end of each day week month and year to
determine how to better utilize time and plans more effectively.
Attends sales meetings.
Maintains professional appearance.
Other tasks as assigned.
Job Type: Fulltime
Salary: $80000.00 $100000.00 per year
Benefits:
Experience level:
Schedule:
Work Location: In person
Full Time